Telephone Etiquette

Telephone Etiquette

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$39.99
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$39.99
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Through our Telephone Etiquette course you will learn the skills to increase productivity and improve performance. This will produce a positive environment throughout your business and influence the organization as a whole. Recognizing the different skills used between inbound and outbound calls along with knowledge on how to deal with rude or angry callers makes this workshop a great investment.